W/C Billing Modifier Cross-Reference Not Found

{employee name} W/C BILLING MODIFIER X-REF RECORD NOT FOUND FOR CLIENT IN STATE {NN}

There is no workers’ compensation modifier cross-reference record file available for the client in the state mentioned in the error message.

To resolve this error:

1. Make sure the correct client record is shown near the top of the page. If not, click on it and then select the correct client.
2. Open the W/C Billing Modifiers form (found in the Client menu under Client|Change).
3. Enter the two-character State Code.
4. Enter the Effective Date or select the existing date. This must be before the pay date and not have a date later than it.
5. Enter other information as required.
6. Click Save.