Client Status Does Not Allow Finalizing a Payroll

Client status does not allow for finalizing a payroll.

The client’s status is currently of a class Pending, Inactive, or Client Cancelling (Pre-Termination). The system requires that the class of the status be Active to finalize the payroll.

After determining that this is the appropriate action to take, a user must set the client status back to one that indicates they are Active to post the payroll.

To resolve this error:

1.

Open Client Status Change (found in the Client menu under Client|Action).

2.

From the New Status drop-down, select a status that indicates the client is Active.

3.

Enter the Effective Date for the change in status.

4.

Click Save.