Maintaining Employee Lock-in Information

Employers and employees might receive a lock-in letter from the IRS if they are in debt to that organization. This letter states how much withholding allowance the employee can claim — typically zero. Employees who have a lock-in letter cannot change their allowances in Employee Portal. A lock-in can also be set for a particular state.

When an IRS employee lock-in is set, any users who are not Service Providers will see the following message when they try to change their withholding amount:

Note: Federal taxes for this employee are locked and may not be changed.

To maintain employee lock-in information:

1. Click Back Office.
2. From Employer|Change, select IRS Employee Lock In Letter. The IRS Employee Lock In Letter form opens.
3. Fill in the form as shown in the following table. When searching for information, you have the following options for displaying search results:
Display the previous or next page.
Go to a particular page.
Narrow your search by entering information in any of the available text boxes and then click Refine.
Return to the default display by clicking Reset.
Field Description

Client ID

Click the link and select a Client ID. The form displays the Client ID and Name.

Employee ID

Click the link and select an Employee ID. The form displays the Employee ID and Name.

IRS Lock-In Date

Click and select the IRS Lock-In Date.

Note:  The system will ignore any future dates entered in this field. The lock will go into effect immediately, even if a future date is entered.

Lock-In State If applicable, expand the list and select the Lock-In State.
Lock-In Date If applicable, click and select the Lock-In Date for the state.
Lock-In Auth User

Click the link and select a service provider who is authorized to change the withholding amount for an employee who has a lock-in letter. The system displays the ID and username of the service provider in the list.

Click + in the header or > in any row to display an additional row where you can select another service provider.
Click x to delete a service provider from the list.
4. Click Save.